Actinic eCommerce FAQ

• Why Actinic for eCommerce?
• Will the web sites I build using Actinic be completely secure?
• Can I implement web sites to my own design specification?
• Will Actinic be able to cope as my clients' business grows?
• How can I make sure my customers are charged the right amount for shipping and tax?
• How can I change all the products in my web site?

Why Actinic for eCommerce?
Actinic eCommerce software offers all the features of a complete online catalog with an easy to use interface and built-in security, at low cost with no monthly charges & plenty of support.

Will the web sites I build using Actinic be completely secure?
Actinic eCommerce offers up to 256-bit security for the protection of shoppers, and fraud-prevention options that can reduce the risk to your clients – some of the best protection currently available.

Can I implement web sites to my own design specification?
With Actinic eCommerce, design and content are fully independent – so you have enormous flexibility to implement new web site designs. Click here to receive a quote for Actinic template web site design.

Will Actinic be able to cope as my clients' business grows?
Actinic's products range from a low-cost entry level solution to options for multiple, advanced and high-volume stores. They are under constant development to keep pace with changing legislation, technology and commercial
expectations.

How can I make sure my customers are charged the right amount for shipping and tax?
Actinic Catalog and Actinic Business eCommerce shopping cart have sophisticated shipping and tax calculation systems built into the program. You can set up shipping zones and classes to ensure that your customers will only be offered the most appropriate shipping methods for them. There is also a location based tax calculator that allows you to configure multiple tax rates and bands. This ensures that your customers will be charged correctly.

Actinic Catalog and Actinic Business eCommerce shopping cart will allow you to display tax inclusive prices, tax exclusive prices or both. You also have the option of choosing a second currency for displaying prices at your site.

How can I change all the products in my web site?
Using the interface built in with the software, you have the ability to edit all product information. You also have the ability to create editable 'brochure' pages. (about us etc)

• How do I get my product information into my Actinic
  eCommerce web site?
• How do i manage stock?
• Will my Actinic eCommerce shopping cart web site be search engine friendly?
• How will I know if an order is waiting at my web site?

How do I get my product information into my Actinic eCommerce web site?

• If you already have a list of products in electronic format, this data can be easily imported in to your Actinic eCommerce web site via the import wizard. Alternatively, you can manually enter the information via the windows user interface.
• Entering product information is simple. All that is required is to enter a part number and name, a description, price and tax treatment. You can also link an image file with the product, and even put a hyperlink in the product description to a page of more in-depth information.

How do i manage stock?
Actinic's stock monitoring feature allows you to monitor each product line individually, warning you as product levels run low and automatically suspending online ordering when necessary. You are able to print off reports detailing stock levels to help you with re-ordering stock items in plenty of time to fulfill your orders.

Will my Actinic eCommerce shopping cart web site be search engine friendly?
Actinic's software differs from ecommerce solutions which generate dynamic web site pages on the fly from an underlying database. Actinic's strategy is to generate the entire shop's web site on the merchant's pc, and then upload it to the web server in the form of static html web pages. In this way all the text on every web page in the site, including product names and descriptions, is made visible to the search engines.

What this means is that a web search for, say, Reebok trainers, will find an Actinic eCommerce site which is selling them, where as a web site based on a dynamic database is unlikely to show up.

Unique meta tag descriptions and keywords can be easily entered for every page on the web site, making it easy to produce a search engine friendly site without without the risk of accidental spamming.

Addition of home page links on every web page, the inclusion of contact information, and support for alt tags for images are other features which are liked by search engines and directories. Good ecommerce software such as Actinic provides support for them all.

How will I know if an order is waiting at my web site?
You will be automatically notified via email that you have an order waiting. The orders can then be downloaded by Actinic eCommerce software at the most convenient time for you.